| Message | Explanation | Notes |
| Duplicate providers were found with the given identifier. | More than 1 active accounts found that matched to the provider identifiers sent in the request | Please contact the PMP help desk if you are receiving this error. |
| No provider matched with the provided identifiers. | No active account was found matching the given identifiers. | Either there is no AWARxE account for the provider, or the identifiers in the request do not match an active AWARxE account. |
| The matched provider was not active. | The AWARxE account found for the identifiers provided in the request were found, but the account was deactivated at the time the Report Request was received. | Confirm if your AWARxE account is active. If your account is currently deactivated, please contact your State Administrator. |
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